Members will soon be able to benefit from an auto collision repair service that the Automobile Association of Malaysia (AAM) intends to introduce this year. The diversification into the auto collision repair business this year will put AAM in a position to offer a comprehensive suite of services to members, complementing its core business of rendering breakdown assistance, on-thespot minor repairs, an accident care programme, and the sale of motor vehicle insurance. AAM also provides vehicle evaluation and inspection, the sale of AAM batteries, safety and advanced driver training courses, and a lube and minor servicing centre.

In venturing into auto collision repair, AAM hopes to not only reaffirm its position as the preferred and number one motoring organization in the country, but to establish a recognized and approved set of standards governing repairs. The association has also purchased a total of 11 new flatbed car carriers that will enable it to introduce greater efficiency by reducing rescue time compared to the current conventional towing method, thus enabling it to serve members better.

AAM has also begun fitting GPS navigational and tracking systems in all of its vehicles that would enable rescue teams to be accurately pinpointed on-theground and dispatched more efficiently and quickly. These measures combined are aimed at establishing higher competency, support greater efficiency and enable AAM to enhance its services to members.