In line with our expansion program, we are looking for candidates who are dynamic, self-motivated, energetic and resourceful to join us in the following capacity:
CUSTOMER SERVICES
(Member Relation Unit, Head Office, Kuala Lumpur)
- Handling calls pertaining to member relations
- Ensure all inbound calls pertaining to inquiries and complaints are answered accordingly and recorded
- Making outbound calls to members for inquiries and complaints
- Record and updates membership database by telephone, letters, e-mails and fax
- Distributing AAM Drive Magazine, replacement and duplicating of membership cards, sending application and renewal forms upon request by members
- To prepare an accurate, timely and reliable daily transactions and monthly report as requested by immediate Superior
- Candidates must possess at least an SPM.
- At least 1 year of working experience in the related field.
- Computer literate and good command in English and Bahasa Malaysia is a MUST.
IT TECHNICIAN
(IT Department, Head Office, Kuala Lumpur)
- Provide and handle user & technical support,helpdesk services, as well as maintenance and troubleshoot any software product and services related problem to users.
- Perform installation,configuration and troubleshooting of PCs, servers and printers,configuration and support of Microsoft Windows Operating Systems and related services.
- Responsible for system setup and installation as well as system upgrading.
- Manage and monitor IT inventory.
- Assist Network Administrator to support of office local and wide-area network infrastructure.
- Assist System Administrator to perform periodic capacity planning and monitoring the performance and security of systems, equipment and facilities and perform backups.
- Assist other IT personnel in implementation of new systems and projects.
- Prepare the necessary report on a timely basis to Head of Department.
- Minimum Certificate/Diploma in Computer Science/Computer Engineering/Information Technology.
- Required skills: Windows 2000, Window XP, Ms Office, Server Installation and PC troubleshooting.
- Knowledgeable in Local Area Network (LAN) troubleshooting.
- Knowledge in other operating system, application, software, backup/recovery operation and Microsoft Active Directory will be an advantage.
- Required languages: English and Bahasa Malaysia
- Strong analytical,problem-solving skill,independent and proactive working attitude.
- Possess self-initiative, willing to work long hours and able to work under pressure.
- Applicants must be willing to work in Jalan Tun Razak, Kuala Lumpur.
- Possess own transport, willing to travel as and when required.
- Applicants should be Malaysian citizens
- Fresh graduates/Entry level applicants are encouraged to apply.
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